Nilpeter’s Customer Care offers a comprehensive service and maintenance programme, combining global and local resources to provide fast and efficient customer support.
We practice proven service processes, carefully adapted to the specifics of the narrow-web label and flexible packaging market, and more importantly, customised to fit your needs.
Nilpeter’s Customer Care is with you every step of the way, making sure you achieve the highest possible availability and performance from your Nilpeter equipment.
With three global Customer Care Centers in Denmark, USA, and Thailand, as well as regional Service Support Teams across Europe, Latin America, North America, Africa, the Middle East, Asia, and Oceania, help is ready wherever you need it, whenever you need it.
With our strong team of Customer Care managers and technicians, we guarantee increased efficiency and reliability from your Nilpeter presses. Not to mention, an extended life cycle and maintaining press value.
To achieve the most effective and prompt service, we always recommend that the first contact is made through your local Nilpeter representative. Find your contact using the boxes below.
Outside business hours, you can get support by calling these numbers:
Call Denmark: +45 20 75 01 97
Call UK: +44 1482 629600
Call USA: +1 (513) 489 4400
Sat-Sun 24 hrs
Call Thailand: +66 81 90 58 550